DELIVERY POLICY

1.1 Delivery Coverage

We deliver across Malaysia

1.2 Delivery Time

Standard delivery: 4–7 working days Large or bulk orders may require additional time

1.3 Delivery Charges

Charges are calculated based on: - Location - Order size - Weight (tiles are heavy goods)

1.4 Receiving Goods

Customer must inspect goods upon delivery Any damage must be reported immediately with photo evidence

1.5 Failed Delivery

Re-delivery charges may apply if: - No recipient available - Incorrect address provided